the home of replica landscapes
Buy Artificial Plants, Trees & Flowers now
Replica Landscapes is a family run company based in the North East of England supplying artificial plants and trees worldwide!
Since the company began in 2006 our commitment has and always will be the same. Sourcing and providing only the best artificial plants and trees.
We supply high-quality artificial plants, trees, and flowers. We know there are cheaper alternatives available but that is not a market we wish to be included in. Our products are made with authenticity and quality at the forefront of production plans.
Our team is a close-knit group all dedicated to offering kind, helpful and efficient service. Whether you need help dressing a nursing home with artificial trees and flowers or you are looking for a small plant to finish your bathroom at home our team is happy to help.
Most frequent questions and answers
Our aim is to get your order to you as quickly and efficiently as possible. At busy times this is up to 7 working days from order. However if you need your order on or by a certain day please add this to the notes section on your order, or email email@example.com or call 01661871 481 and our team will do our very best to make this happen.
Your standard online orders will be delivered by our courier service TNT. Standard delivery is between 9am and 5pm, you will receive an email 24hrs before delivery with a tracking number for your order.
If you change your mind and wish to return your item thats no problem!
Returning your items
If you would like to arrange a return and refund please see below the options and requirements.
- Please email firstname.lastname@example.org with your order number, reason for return and whether you will be returning the goods yourself or as set out below you would like our team to collect at a charge.
- We must be made aware of a return for refund within 7 working days of receiving your order.
- The items must be returned in the state they were delivered – new and un used.The items must be returned in their original packaging
- Please include a copy of your invoice or delivery note
How to return your unwanted goods.
On google you will find many courier services whom which you can pay directly to return the goods to our address –
Returns Department – Replica Landscapes
Heddon on the Wall
T:01661 871 481
We can collect your order for you.
Our team will be happy to arrange a collection of your unwanted goods on your behalf. This is at a cost of £20 which will be deducted from your refund. Should you wish to do this please email email@example.com with your collection address and a date that is convenient Mon-Fri.
Cost of Returning Goods
The cost of returning unwanted goods/goods ordered in error is the customer’s responsibility. As mentioned above you may pay a courier direct or we can arrange a collection at a charge of £20 which will be deducted from your refund. We strongly recommended using a service that is tracked and requires a proof of delivery. Original delivery charges are not refunded and will be deducted if charged from your refund.
How Long Does a Refund Take?
Your refund will take 10-14 working days from the day it reaches our warehouse, you will be notified by email when we receive the goods and then that your refund has been processed.
If you miss your TNT delivery the driver should automatically put a card through your door and try to re deliver the next working day. If this is not suitable please call TNT on 0800 100 600 (Option3) with your consignment number to book a more convenient day. Or call our office on 01661 871 481. If you would like the order delivered to a neighbour or left in a safe place we do have to make you aware this is at your own risk and no damages can be claimed on a delivery left in this way. Please add your note for delivery onto your order or email the information to firstname.lastname@example.org